What we do
Seven ways we help, from before you sign to after it's gone wrong. Not sure which one you need? That's what the free Risk Review call is for.
Reno & Build Risk Review
Runs through every stage below
Scoping
Get the scope, budget and contract right before the gaps cost you.
Contract Review
You have a contract in front of you and you have not signed yet.
- HIA, MBA, ABIC and more
- Line by line, in plain English
- Before you sign
Before-you-sign workshop
Nothing has started yet and you want the safeguards right.
- Before the build starts
- The safeguards worth putting in place
- From the contract to how you'll keep a record of the job week to week
Tender
Check what's actually in each quote, and what's on the public record about the builder.
Scope & Tender Management
You have quotes in hand and no way to tell them apart.
- Make sure what's actually on the table covers the whole job
- Then compare builders side by side
- Before you pick one
Builder Vetting
Something feel off with your builder?
- We check what's on the public record
- Before you decide whether to push through
- Or find someone else
Construction
Variations, delays, payment claims. Know what's reasonable before you pay or push back.
Construction Concierge Support
You want someone alongside you for the whole thing.
- For families who want us alongside them
- For the whole build, on site
- Start to finish
Handover
Know where you stand before the final payment and the keys.
Construction Concierge Support runs right through handover. For a one-off read before the final payment, that is the Risk Review.
Defects & disputes
Keep the paperwork in order and work alongside your lawyer if you need one.
Dispute Management & Support
Already in a dispute?
- We help you keep the paperwork in order
- Understand the process and the timeframes
- Work alongside your lawyer if you have one
- We don't give legal advice
FAQ
Can you make my builder fix it?
Nobody can force anyone to do anything. What we do is level the field. The people on your project do this every day. They know the contracts, the regulations and how these things usually play out. You don't, because it's your first time. We help you see where you actually have leverage, which of it is worth using, and what each move may cost you.
Do I need to send you anything before we talk?
Not to book. After you book we'll email and ask for your contract and any variations, if they're easy to lay hands on. It's optional, and it makes the call a lot sharper, because we can read them beforehand instead of hearing about them on the phone.
20 minutes. Free. Nothing to prepare.
No card. No catch. No follow-up sales calls.